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Help Center

Help Center

Getting Started
Everything you need to know to get started and get to work in WashUp.
Using WashUp
From inspections to checklists, learn how WashUp works from top to bottom.
Setup Examples
Set up your site right to streamline operations and get the most from every feature.
Video Library
Your go-to hub for getting started, learning features, and mastering WashUp—one video at a time.
Template Library
A collection of car wash focused templates to help you in every task you might encounter.
Changelog
Stay up to date on all the latest improvements and updates in WashUp.
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Getting Started
Using WashUp
Dashboard
My Wash
Inspections
Services
Tasks
Incidents
Employee Scheduler
Chat
Insights
Settings
Service Partner
Setup Examples
Video Library
Template Library
Changelog
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Help Center
Using WashUp

Service Partner

Service Partner

New to Service Partner? Start with Intro to Service Partner.

Introduction

Intro to Service Partner

Your team

Manage your Service Partner teamAssign technicians to customers

Getting into a customer account

What a Service Partner can do in a customer accountLog in as a customerIntro to the DashboardSwitch between locations

Settings

Invite and onboard a new employeeAssign or change user rolesAssign or remove users from locationsDelete a user's accountRestore a deleted userExport your user listEdit location details

My Wash

Intro to My WashUse the setup wizard in My WashCreate wash bays and areasAdd equipment to a bayImport equipment from a CSV fileEverything on an equipment pageUpload manuals and warranty filesWalk your site and add photosExport your equipment list

Inspections

Inspections, Services, and Tasks: which should I use?Intro to InspectionsBuild an inspectionNumeric inspection itemsRun an inspectionInspection ratings explainedInspection run history

Attention Items

Intro to Attention ItemsReport an issueWork an attention itemResolve an attention itemAttention Item statuses explained

Services

Inspections, Services, and Tasks: which should I use?Intro to ServicesCreate a serviceEdit a serviceChange a service frequencyReschedule a serviceComplete a serviceDelete a serviceService statuses and progress explained

Tasks

Inspections, Services, and Tasks: which should I use?Intro to TasksRoutine vs situational task listsTask Aging enabled vs disabledTask frequency and timing options explainedCreate a routine task listImport a routine task list from a CSV fileCreate a situational task listImport a situational task list from a CSV fileDuplicate a task list from another locationRequire photos or notes, or make a task admin-onlyLink an inspection to a task

Insights

Intro to Insights

Still stuck? Email contact@washup.solutions or call or text +1 (385) 210-1300.

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