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Using WashUp

Incidents

Incidents

New to Incidents? Start with Intro to Incidents.

Introduction To Incidents

Intro to IncidentsIncident priority and progress explainedIncident statuses explainedI can't change an incident's statusI can't delete an incident

Logging a Claim

Log an incidentScan or look up a VINSign the legal disclosure

Handling Claims

Add notes to an incidentFind and filter incidentsWork an incident: assignee, priority, and progress

Closing a Claim

Close out an incident as Resolved or DeniedEmail an incident to a customerPrint or export an incident reportSend a customer a tracking link

Setting Up Incidents

Customize your incident form

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