Built For Car Washers By Car Washers.
© 2026 WashUp, All Rights Reserved.
Wash Up, LLC, a Utah limited liability company ("WashUp," "we," "us," "our"), provides car wash operations management software. These Terms of Use ("Terms") govern access to and use of washup.solutions, the WashUp application at app.washup.solutions, our mobile applications, and any related services (together, the "Service").
Please read sections 5 and 5A, which restrict who may be given access to the Service and how it may be used, and section 23, which affects how disputes are resolved.
You accept these Terms by checking the box presented when you subscribe or submit a form on our website, by clicking to accept them where offered, or by accessing or using the Service.
If you accept these Terms on behalf of a company or other organization, you represent that you have authority to bind it. In that case "you" and "Customer" mean that organization, and these Terms apply to the organization and to every person it permits to access the Service. You also represent that you are of legal age to form a binding contract.
If you do not agree to these Terms, do not use the Service.
Authorized User means an individual who is (a) an employee, officer, or individual contractor of Customer, (b) acting within the scope of their duties for Customer, and (c) not a Competitor or a representative of a Competitor. Customer may not permit any other person to access the Service, whether through an account issued to that person or through Customer's own credentials.
Competitor means any person or entity that develops, markets, resells, or provides software or services that compete with the Service, including car wash management, operations, inspection, scheduling, maintenance, or incident-tracking software, and any employee, officer, contractor, agent, investor, or representative of such a person or entity.
Customer Data means information Customer or its Authorized Users submit to or generate in the Service, including records about Customer's personnel and about members of the public named in incident reports.
Order means the payment link, invoice, quote, proposal, or other written arrangement under which Customer subscribes, including the locations, features, fees, and any special terms it identifies.
The Service is software for operating car washes. Depending on the features a Customer subscribes to, it may include equipment and site records, inspections, preventative maintenance and services, task lists, incident reporting, employee scheduling, and in-app messaging and calling.
We may change, improve, suspend, or discontinue any part of the Service. Where a change would materially reduce functionality Customer is paying for, we will give reasonable notice. We are not liable if the Service is unavailable at any time or for any period, and we are not obligated to correct or update any information or content.
Subject to these Terms and to payment of applicable fees, we grant Customer a limited, revocable, non-exclusive, non-transferable right to access and use the Service for Customer's own internal business operations, for the locations and features identified in the Order.
Accounts are issued to named individuals. They may not be shared, transferred, or reassigned. Customer is responsible for maintaining accurate identity information for each Authorized User and for promptly deactivating accounts for individuals who no longer qualify as Authorized Users.
Customer is responsible for maintaining the confidentiality of account credentials, for all activity occurring under its account, and for the acts and omissions of its Authorized Users and of any other person it permits to access the Service, as if they were Customer's own. Customer will notify us promptly of any unauthorized access.
We may disable any account at any time in our sole discretion.
5.1 No competitor access. Customer may not provide, permit, or facilitate access to the Service by a Competitor. This applies whether access is granted through a new account, an existing account, shared credentials, screen sharing, screen recording, exported material, printed output, or any other means, and whether or not the Competitor is identified as such.
5.2 No access on a Competitor's behalf. Customer will not access or use the Service on behalf of, at the request of, or at the direction of a Competitor, and will not act as a conduit through which a Competitor observes or learns about the Service.
5.3 Notice. Customer will notify us promptly, and in any event within five business days, if it learns or reasonably suspects that a Competitor has obtained access to the Service through Customer's account.
5.4 Representation at provisioning. Each time Customer creates or enables an account, Customer represents that the individual is an Authorized User as defined in section 2 and is not a Competitor or a representative of one. Customer will maintain records sufficient to identify each person to whom it grants access.
5.5 No replication of the Service. Customer will not, and will not permit any person to, reproduce, adapt, imitate, or create any product, service, design, specification, wireframe, prototype, or documentation that is derived from or substantially based on:
5.6 No use of derived knowledge. Customer will not use knowledge, observation, or understanding of the Service gained through access to it to design, specify, build, price, evaluate, or improve any product or service that competes with the Service, and will not provide such knowledge to any person for that purpose.
5.7 Our rights. We may refuse, suspend, or terminate access for any person we reasonably believe to be a Competitor or to be acting in breach of this section, without prior notice and without liability. Breach of this section is a material breach for which no cure period applies.
5.8 Termination of the entire account. A breach of this section entitles us to terminate this agreement and Customer's access to the Service in full, across all of Customer's companies and locations, immediately and without notice or cure period, whether or not the breach was limited to a single location or account. We may do so regardless of whether the offending account has since been removed.
5.9 No reinstatement. We are under no obligation to restore access, to reactivate any account or location, or to enter into any new agreement with Customer or with any entity under common ownership or control with Customer, following a breach of this section. Any reinstatement is at our sole discretion and may be conditioned on the requirements in section 5.11.
5.10 Permanent exclusion of individuals. We may permanently refuse access to the Service to any individual who obtained access in breach of this section, and to any person acting on their behalf, regardless of any future employment or affiliation.
5.11 Cooperation and certification. Following a breach of this section, Customer will, on request and at its own expense:
These obligations survive termination.
5A.1 Designation. Customer acknowledges that the non-public elements of the Service constitute trade secrets of WashUp under the Defend Trade Secrets Act and the Utah Uniform Trade Secrets Act. These include, without limitation: the arrangement and sequence of screens and operations; the structure, naming, and relationships of data, fields, statuses, and record types; the logic by which the Service classifies, calculates, schedules, and reports; the composition and formatting of reports and dashboards; non-public features and functionality; the product roadmap; and pricing not published on our website.
5A.2 Value and secrecy. Customer acknowledges that these elements derive independent economic value from not being generally known to, and not being readily ascertainable by, persons who could obtain economic value from their disclosure or use, and that WashUp takes reasonable measures to maintain their secrecy, including the access controls, authentication requirements, and contractual restrictions in these Terms.
5A.3 Access is conditional. Access to the Service is granted solely for Customer's internal business operations and on the condition that these restrictions are observed. Access obtained or used in violation of section 5 is obtained by improper means.
5A.4 Survival. This section survives termination and continues for so long as the information remains a trade secret.
Customer and its Authorized Users may use the Service only for lawful purposes and in accordance with these Terms. Customer will not, and will not permit anyone to:
Customer owns its Customer Data. We claim no ownership of it.
Customer grants us a limited, non-exclusive license to host, store, process, transmit, display, and back up Customer Data solely to provide, secure, support, and improve the Service, and as otherwise permitted by our Privacy Policy. This license ends when the Customer Data is deleted, subject to the retention described in that policy.
Customer is responsible for its Customer Data, including its accuracy and legality, for having the authority and lawful basis to place it in the Service, and for informing the people it concerns. This includes information about Customer's personnel and about members of the public named in incident reports. Customer is responsible for complying with all laws that apply to employing and managing its staff, including any law applying to workers under the age of eighteen.
We may generate aggregated, de-identified statistics from use of the Service and may use them to operate, analyze, and improve the Service. These statistics will not identify Customer, any individual, or any Customer Data.
Customer will not place in the Service any information that is unlawful, that infringes another person's rights, or that is defamatory, harassing, hateful, or obscene.
Each party may receive information of the other that is confidential. The receiving party will protect it with at least reasonable care, use it only as this agreement permits, and not disclose it except to those who need it and are bound by similar obligations.
Our Confidential Information includes the non-public features, workflows, screens, data structures, reports, roadmap, and pricing of the Service, and the manner in which the Service operates. Customer's confidentiality obligations extend to every person Customer permits to access the Service.
Customer's Confidential Information includes Customer Data.
These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known to it without restriction, is independently developed without use of the disclosing party's information, or is rightfully received from a third party. A party may disclose Confidential Information where legally compelled, giving the other party notice where permitted.
Confidentiality obligations survive termination.
We and our licensors own the Service and everything in it, including its software, content, features, functionality, design, text, images, video, audio, and the selection and arrangement of that material. The Service is protected by copyright, trademark, and other laws. No right, title, or interest in the Service transfers to Customer, and all rights not expressly granted are reserved.
Our trademarks, trade names, logos, slogans, and trade dress may not be used without our prior written consent. Other marks appearing in the Service belong to their owners.
If Customer provides suggestions or feedback about the Service, we may use it without restriction or obligation.
If you believe content in the Service infringes your copyright, notify us in accordance with the Digital Millennium Copyright Act using the contact details in section 26.
Fees are set out in the Order. Our standard pricing is per location and depends on which features that location subscribes to. Where an Order sets different fees or terms for a particular Customer, that Order controls for that Customer.
Subscriptions renew automatically. Unless the Order says otherwise, each subscription renews for successive terms of the same length — monthly or annual, as stated in the Order — and the payment method on file is charged automatically at the then-current rate for that Customer. Customer may cancel at any time by contacting us at the address in section 26 or through the billing portal linked in the Order. Cancellation takes effect at the end of the current term. There is no cancellation fee.
Fees are payable in advance and are non-refundable, including where Customer cancels mid-term, except where these Terms expressly say otherwise or the law requires. Fees are exclusive of taxes, which Customer is responsible for other than taxes on our income.
Adding locations or enabling additional features increases the fees for that location, effective when the change is made.
If payment is not received when due, we may suspend or deactivate access to the Service until the account is brought current. Suspension does not relieve Customer of its obligation to pay for the current term.
We may change our fees. Changes take effect at the start of Customer's next renewal term, and we will give reasonable notice.
We may offer free trials or evaluation access. Trials are provided as-is, without warranty, and may be modified or ended at any time. Sections 5, 6, 7, 8, and 9 apply in full during any trial. Data entered during a trial may be deleted if the trial ends without a subscription.
We may suspend, deactivate, or terminate access to the Service, in whole or in part, immediately and without prior notice, where we reasonably believe that:
Suspension, deactivation, or termination under this section does not entitle Customer to a refund or service credit and does not constitute a breach by us.
Either party may terminate for material breach if the breach is not cured within thirty days of written notice. Breach of section 5 is a material breach for which no cure period applies.
Customer may cancel as described in section 10.
When a subscription ends or is cancelled, we deactivate the affected company or location. Deactivation blocks access to the Service. It does not delete Customer Data. We retain Customer Data as described in our Privacy Policy, so that access can be restored if Customer resubscribes and so that records remain available if a question later arises.
On written request made within sixty days after access ends, we will provide a copy of Customer Data in a reasonable format, or delete it, at Customer's election. Requests after that period will be handled where reasonably practicable. We may delete Customer Data at any time after access ends, but are not obligated to do so.
Where access ends because of a breach of section 5, we may condition the export of Customer Data on Customer first curing the breach, paying all outstanding fees, satisfying its obligations under section 5.11, and reimbursing our reasonable costs of extraction. We may also retain Customer Data, without providing it, for as long as reasonably necessary to preserve evidence relating to the breach or to any actual or anticipated legal proceeding. Nothing in this paragraph limits any right an individual has under applicable privacy law, or our obligations under our Privacy Policy.
Customer remains responsible for fees accrued before termination.
On our reasonable request, Customer will provide a current list of its Authorized Users, including names, email addresses, roles, and their employment or contracting relationship with Customer. We may review account and usage records to verify compliance with these Terms.
Customer acknowledges that a breach of section 5, 5A, section 6, or section 8 would cause us irreparable harm for which monetary damages would be an inadequate remedy, and that we may seek injunctive or equitable relief in addition to any other remedy, without the necessity of posting a bond.
The Service is available through applications distributed by the Apple App Store and Google Play. These Terms govern your use of those applications, in addition to the app store's own terms.
You may use the applications only on devices you own or control and as the applicable app store's terms permit.
Apple. These Terms are between you and WashUp, not Apple, and Apple is not responsible for the application or its content. Apple has no obligation to provide maintenance or support. If the application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the application, including product liability, legal compliance, or consumer protection claims, or any third-party claim that the application infringes intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google. Your use of applications obtained through Google Play is also subject to the Google Play Terms of Service.
The Service uses third-party providers for functions such as hosting, messaging, email, and analytics, as described in our Privacy Policy. The Service and our website may also link to services we do not operate. We are not responsible for third-party services, and your use of them is subject to their own terms.
Anyone may browse washup.solutions. The restrictions in section 6 apply to the website as well as to the application. Information collected through the website is handled as described in our Privacy Policy.
Our handling of personal information is described in our Privacy Policy at https://www.washup.solutions/privacy-policy, which forms part of these Terms. Where we process personal information on Customer's behalf, we do so as described in that policy.
THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT IT IS FREE OF HARMFUL COMPONENTS, OR THAT IT WILL MEET CUSTOMER'S REQUIREMENTS. WE DO NOT COMMIT TO ANY PARTICULAR LEVEL OF AVAILABILITY OR SUPPORT RESPONSE TIME UNLESS AN ORDER EXPRESSLY SAYS OTHERWISE.
THE SERVICE IS A RECORD-KEEPING AND OPERATIONS TOOL. IT IS NOT A SUBSTITUTE FOR CUSTOMER'S OWN JUDGMENT OR FOR COMPLIANCE WITH ANY LAW, REGULATION, INSURANCE REQUIREMENT, OR SAFETY OBLIGATION APPLICABLE TO CUSTOMER'S BUSINESS.
These disclaimers apply to the fullest extent permitted by law.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF REVENUE, PROFITS, BUSINESS, GOODWILL, USE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES CUSTOMER PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limits do not apply to Customer's payment obligations, to Customer's obligations under section 5, 5A, section 7, or section 22, or to either party's breach of section 8.
Customer acknowledges that we could not provide the Service on an economically feasible basis without these exclusions and limits, and that they reflect a reasonable allocation of risk.
Customer will defend, indemnify, and hold harmless WashUp, its affiliates, licensors, and service providers, and their officers, directors, managers, employees, contractors, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Governing law. These Terms and any dispute arising from or relating to them or to the Service, including non-contractual disputes, are governed by the laws of the State of Utah, without regard to conflict-of-law rules.
Exclusive jurisdiction. The federal and state courts located in the State of Utah have exclusive jurisdiction over any legal proceeding relating to the Service or these Terms. Each party waives any objection to jurisdiction and venue in those courts.
Informal resolution first. Before filing a claim, each party agrees to notify the other in writing and to attempt in good faith to resolve the dispute for thirty days.
JURY TRIAL WAIVER. EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
CLASS ACTION WAIVER. EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
Attorneys' fees. In any proceeding arising out of or relating to these Terms or the Service, the prevailing party is entitled to recover its reasonable attorneys' fees and costs.
Time to file. Any claim arising out of or relating to these Terms or the Service must be brought within one year after the cause of action accrues, or it is permanently barred.
Injunctive relief. Nothing in this section limits either party's right to seek injunctive or equitable relief as described in section 15.
We may update these Terms on a going-forward basis. Changes take effect on the earlier of (i) first use of the Service with actual notice of the change, or (ii) thirty days after posting.
Disputes will be resolved under the version of these Terms in effect when the dispute arose. We identify the last date of update above. For material changes we will make reasonable efforts to notify Customer, such as by email to an address associated with the account or through the Service.
Assignment. Customer may not assign these Terms without our written consent, except to a successor to all or substantially all of its business. We may assign freely. These Terms bind permitted successors and assigns.
Notices. We may give notice by email to an address associated with the account or through the Service. Notices to us go to the address in section 26.
Waiver and severability. A failure to enforce any provision is not a waiver of it. If any provision is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary and the rest remains in effect.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Independent parties. Nothing here creates a partnership, joint venture, employment, or agency relationship.
Entire agreement. These Terms, the Privacy Policy, and any Order form the entire agreement between the parties regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties on that subject. Where an Order or a separately signed written agreement conflicts with these Terms, that document controls for that Customer, and only to the extent of the conflict.
Survival. Sections 5, 5A, and 6 through 9, 13, and 15 through 25 survive termination.
Wash Up, LLC
333 S 520 W
Lindon, UT 84042
Email: contact@washup.solutions
Phone: (385) 210-1300