A location's record is more than its address. Its timezone decides when a task is due and when a shift starts, so it's worth getting right.
What you'll need
- Only Admins and Super Admins can edit a location.
Edit the details
To change a location:
- Select your name in the lower-left corner, then Settings.
If you don't see it, open the side menu first.
- Select Locations.
- Select the location to open it.
- Change what you need under Location Details.
- Select Update Location.
The fields
| Field | What it's for |
|---|
| Name | What your team calls this site. It shows in the location picker and throughout WashUp |
| Address | Street address, city, state, zip code, and country |
| Timezone | Drives every due date and time at this location |
| Email and Phone | Contact details for the site |
Name, address, and timezone are all required. Email and phone are optional.
Why the timezone matters
Every time in WashUp is read in the location's timezone. A task due at 6:00 AM means 6:00 AM at that wash, whatever time it is where you are. Shifts, task windows, and service dates all follow it.
Get it wrong and your team's day runs at the wrong hours. There's no personal timezone setting to compensate with, so this field is the only control.
Good to know- Renaming a location changes it everywhere at once, including on records already created.
- A location's name needs at least 3 characters, and its address fields have their own minimums.
- Deleting a location isn't something you can do yourself. Contact support, and they'll confirm what it affects first.
Common questions
Can I change it later?
Yes, all of it, at any time.
Will my team notice?
Only if you change the name, which updates in their location picker. A timezone change quietly shifts when their work is due, so tell them.
Can I add a new location myself?
No. Contact support to add a location to your account.
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