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Settings

Intro to Settings

Settings has two halves. My Account is yours alone. Organization covers your locations, your people and your billing, and needs an Admin.

September 29, 2026

Manage your profile, your team, your locations, and billing.

What you'll need

  • Everyone has Settings. What you see inside it depends on your role.
  • Organization is for Admins and Super Admins. Billing and Transfer Ownership are Super Admin only.

What is Settings?

Settings is two different jobs on one page, and the menu says so. My Account is about you: your name, your password, what WashUp emails you. Organization is about the company: which sites exist, who works at them, and what you pay.

A Team Member opening Settings sees only the first half. That's the quickest way to understand the split.

What's in each half

SectionWhat it holds
ProfileYour name, photo, and email address
SecurityYour password and your 4-digit PIN
NotificationsWhich emails and push notifications you get
Assigned LocationsThe sites you can work at
LocationsEvery site, its details, and who's assigned to it
Users and RolesYour people, their roles, and invitations
BillingThe plan, the card, and invoices
Transfer OwnershipHanding the Account Owner role to someone else

Who sees what

SectionSuper AdminAdminTeam Member
My Account✓✓✓
Locations, Users and Roles✓✓✕
Billing, Transfer Ownership✓✕✕

Get started

  1. Edit your profile
  2. Intro to Users and Roles
  3. Intro to Locations

Common questions

Why can't I see Billing?

Billing is Super Admin only. Ask your Account Owner, or see I can't see Billing in Settings.

Do these settings apply to one location or all of them?

Both, depending. Roles and billing are company-wide, while a location's details and its assigned users belong to that site.

Can a Team Member change their own password?

Yes. My Account is available to everyone, so anyone can change their own password, PIN and notifications.

Related articles

Types of roles in WashUpRunning WashUp with multiple locationsManage email and push notifications

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