Manage your profile, your team, your locations, and billing.
What you'll need
- Everyone has Settings. What you see inside it depends on your role.
- Organization is for Admins and Super Admins. Billing and Transfer Ownership are Super Admin only.
What is Settings?
Settings is two different jobs on one page, and the menu says so. My Account is about you: your name, your password, what WashUp emails you. Organization is about the company: which sites exist, who works at them, and what you pay.
A Team Member opening Settings sees only the first half. That's the quickest way to understand the split.
What's in each half
| Section | What it holds |
|---|
| Profile | Your name, photo, and email address |
| Security | Your password and your 4-digit PIN |
| Notifications | Which emails and push notifications you get |
| Assigned Locations | The sites you can work at |
| Preferences | Light or dark mode for your screens |
| Calendar Sync | Private links that put your services and shifts in your own calendar app |
| Locations | Every site, its details, and who's assigned to it |
| Users and Roles | Your people, their roles, and invitations |
| Billing | The plan, the card, and invoices |
| Transfer Ownership | Handing the Account Owner role to someone else |
Who sees what
| Section | Super Admin | Admin | Team Member |
|---|
| My Account | ✓ | ✓ | ✓ |
| Locations, Users and Roles | ✓ | ✓ | ✕ |
| Billing, Transfer Ownership | ✓ | ✕ | ✕ |
Get started
- Edit your profile
- Intro to Users and Roles
- Intro to Locations
Common questions
Why can't I see Billing?
Do these settings apply to one location or all of them?
Both, depending. Roles and billing are company-wide, while a location's details and its assigned users belong to that site.
Can a Team Member change their own password?
Yes. My Account is available to everyone, so anyone can change their own password, PIN and notifications, and set up Calendar Sync.
Related articles
.png){kind=small}
