Help Center
Contact
Help Center

Help Center

Getting Started
Everything you need to know to get started and get to work in WashUp.
Using WashUp
From inspections to checklists, learn how WashUp works from top to bottom.
Setup Examples
Set up your site right to streamline operations and get the most from every feature.
Video Library
Your go-to hub for getting started, learning features, and mastering WashUp—one video at a time.
Template Library
A collection of car wash focused templates to help you in every task you might encounter.
Changelog
Stay up to date on all the latest improvements and updates in WashUp.
Login
Getting Started
Using WashUp
Dashboard
My Wash
Inspections
Services
Tasks
Incidents
Employee Scheduler
Chat
Insights
Settings
Service Partner
Setup Examples
Video Library
Template Library
Changelog
Need more help?

Can’t find what you need or looking for extra help? Contact us to connect with a dedicated WashUp and car wash expert.

Contact Us
Help Center
Using WashUp

Profile

Edit your profile

Change your name, phone number, and profile picture, and see what happens when you change the email address you sign in with.

September 28, 2026

Your profile is how your team recognises you on a task, an inspection, or a chat message. A photo helps more than you'd think on a crew that changes shift.

What you'll need

  • Anyone can edit their own profile. You don't need to be an Admin.

Change your details

To update your profile:

  1. Select your name in the lower-left corner, then Settings.

    If you don't see it, open the side menu first.

  2. Select Profile.
  3. Change your First Name, Last Name, or Phone Number.
  4. Select Save Changes.

Save Changes stays greyed out until you actually change something.

Add a profile picture

Select the upload control under the picture, choose an image, and position it in Adjust Profile Picture. Your picture shows next to your name on schedules, timelines, and assignment pickers.

Change your email address

Your email is the address you sign in with, so WashUp confirms it before switching.

Enter the new address and save. WashUp sends a message to that address and shows Check Your Email to Verify. The change takes effect when you open the link. Until then you keep signing in with the old address.

If you typed it wrong, Cancel Email Change stops the pending switch.

Good to know
  • First name, last name, phone, and email are all required. None of them can be left blank.
  • Changing your email here changes your sign-in. There's no separate username.
  • An Admin can't change your email for you. The field is locked on their view of your account.

Common questions

Can I change it later?

Yes, as often as you need. Only the email change has an extra confirmation step.

Who can see my profile picture?

Everyone at your company. It shows beside your name anywhere your work appears.

Does changing my name change my sign-in?

No. Only the email address does that. Your name is a display name.

Related articles

Reset your passwordReset your PINIntro to Settings

Resources

WebsiteTermsPrivacyContact
© 2025 Wash Up LLC