How to assign or remove users from locations

Introduction

User location assignments control which team members can access and manage specific car wash locations in WashUp. This guide shows you how to assign users to one or more locations and remove their access when needed.

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Step 1: Accessing User Management

1. Sign in to your WashUp account with Admin or Super Admin privileges.
2. Click on your profile located in the bottom-left corner of the sidebar.
3. Select Users and Roles from the settings menu.

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Step 2: Selecting a User

1. From the user list, find the user you want to manage.
2. Click on the user’s name to open their User Details screen.

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Step 3: Managing Location Assignments

1. In the user’s profile, scroll to the Assigned Locations section.
2. Review the list of locations the user currently has access to.

‍To remove access from a location:

• Click the red Remove button next to the location you want to revoke access from.
• The change will be reflected on the User Details screen.

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Step 4: Saving Your Changes

1. Review the selected locations to ensure they are correct.
2. Click Confirm Change to apply the updated location assignments.

The user’s access is updated immediately.

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Important Notes & Tips- A user’s permissions are determined by both their Role and their Assigned Locations
- Removing access from a location does not delete any historical data or activity
- Regional managers can be assigned access to multiple or all locations in their territory
- Most on-site employees typically only need access to their primary work location

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