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Contact UsInspections, Services, and Tasks: Which should I use?
Understand the difference between WashUp Inspections, Services, and Tasks. See examples and learn which feature fits the work at your wash.
Inspections check condition — Services track maintenance — Tasks organize duties
The simple difference
Choose based on the purpose of the work. All three can be part of a regular routine.
Inspections: check condition and report findings
Use Inspections when your team needs to check how something looks, works, or performs.
Record each item’s condition:
- Red — Critical: Needs immediate attention.
- Yellow — Needs Attention: Needs follow-up.
- Green — Passed: Meets your standard.
Add notes and photos to explain what you find. For configured measurement checks, enter readings such as PSI or TDS.
Reported issues become Attention Items, where your team can assign responsibility, track progress, and record the resolution.
Use Inspections for:
- Checking applicator coverage during an opening inspection.
- Testing vacuum suction and checking hose condition.
- Recording an RO water-quality reading.
- Checking bay cleanliness against your site’s standards.
The benefit: Your team knows what needs attention and has the details needed to follow up.
The general flow
Inspect → Record findings → Address issues → Verify and resolve
Example: weak vacuum suction
Check vacuum suction → Report weak suction → Assign and fix the issue → Retest and resolve
If everything passes, save the inspection result. No issue follow-up is needed.
Remember: Completing an inspection means the check is finished. Any issues it found can still remain open.
Services: keep equipment maintenance on track
Use Services for upkeep tied to a specific piece of equipment or asset.
Set the schedule, add instructions, and assign the work. Upcoming reminders help your team prepare. Record completion so you can see what was serviced, when it happened, and who did it.
Use Services for:
- Replacing an RO pre-filter.
- Changing high-pressure pump oil.
- Cleaning or replacing vacuum filters.
- Performing equipment lubrication.
Follow the applicable equipment manual when choosing maintenance intervals and procedures.
The benefit: Your team has a clear maintenance plan, and each asset keeps a record of the work.
The general flow
Schedule → Prepare → Perform maintenance → Record completion
Example: an RO pre-filter replacement
Schedule replacement → Receive reminder → Replace pre-filter → Record completion
Recurring services continue according to their configured schedule.
If work can’t proceed, update its progress or reschedule it as appropriate. Work progress and due-date status are separate: a service can be both on hold and past due.
Tasks: give your team clear duties
Use Tasks for the operational work that keeps your wash running.
Create routine tasks for recurring duties, activate situational listss when needed, or add a one-time task. Track who completes the work and require notes or photos where useful.
Use Tasks for:
- Opening and closing duties.
- Restocking customer towels throughout the day.
- Cleaning windows or sweeping customer areas.
- Activating a snow-cleanup checklist after a storm.
The benefit: Every shift has a clear plan, and you can see what got done.
The general flow
Create the duty → Make it available → Complete the work → Record completion
Example: restocking customer towels
Set the routine → Task becomes due → Restock towels → Mark complete
Routine tasks follow their configured schedule. Situational lists start when someone activates them.
For unfinished work, the list’s aging and timing settings determine whether it carries forward or becomes missed.
One area can use all three features
Think about your vacuum area:
The location doesn’t determine the feature. The purpose of the work does.
Cleaning follows the same rule. Sweeping a bay is an operational duty. Cleaning an equipment filter as part of its maintenance procedure belongs in that equipment’s service history.
How Tasks and Inspections work together
You can attach an Inspections to a Task, such as “Complete the opening tunnel inspection.”
Opening task becomes due → Team performs the linked inspection → Team submits findings → Eligible linked task completes
The Tasks puts the check into your team’s routine. The Inspections records what they find.
Linked tasks follow their completion rules, including the configured time window. Any reported issues still need their own follow-up.
Still deciding?
Ask what record you need afterward:
- What condition was it in? Use Inspections.
- What maintenance was performed? Use Services.
- Was the duty completed? Use Tasks.