How to invite new users?

Use the interactive demo below to see how this feature works in WashUp. Click through the steps to explore a sample setup before using it in your own account.

‍

Step 1: Open your Settings

1. Log in to your WashUp account.
2. Click on the Down Arrow near your profile avatar in the bottom-left corner of the screen.
3. Select Settings from the dropdown menu.
4. In the Settings, click on Users & Roles tab to view and manage your user list.

‍

Step 2: Start a New User Invite

1. On the Users & Roles page, click the Add New User button.
2. A new form will appear where you’ll enter the information for the person you want to invite.

‍

Step 3: Enter the User’s Information

Fill out the following fields:

• Full Name – Enter the user’s first and last name.
• Email Address – This will be the user’s unique login ID in WashUp.
• Phone Number - Option but useful to have record of
• Role – Choose the correct permission level (Super Admin, Admin, or Team Member).
• Location(s) – Select one or multiple locations the user should have access to.

Click Add User once all fields are completed.

‍

Step 4: User Accepts Their Invitation

After you send the invite:

1. The user will receive an email with a link to join WashUp.
2. They’ll be prompted to create a password and a PIN and complete their account setup.
3. Once accepted, their status in your Users list will change from Pending to Active.

Tip: If the user doesn’t see the email, ask them to check their spam or junk folder.

‍