Invite and onboard a new employee

A new hire who can't get in spends their first shift watching someone else work. Add them once with a role and their locations, and WashUp emails the invitation that walks them through setup.

What you'll need

• Admins and Super Admins can add users. Team Members can't.
• Their email address, and at least one location to assign them to.

Add a new user

To invite someone:

1. Select your name in the lower-left corner, then Settings.
2. Select Users and Roles, then Add New User.
3. Enter their First Name, Last Name, and Email Address. Phone is optional.
4. Choose a Role: Super Admin, Admin, or Team Member.
5. Under Assign to Locations, tick every site they'll work at.
6. Select Add User.

Add User stays greyed out until the form checks out, and the email box tells you as you type whether the address is free. The invitation goes out on save.

Resend, copy, or cancel an invitation

Until they finish setup, their page under Users and Roles carries a Pending Invitation card reading Invitation expires in 30 days, with the days left and three buttons:

• Copy Invitation Link—their signup link, to paste into a text.
• Resend Invitation—resends the email and restarts the 30-day clock.
• Cancel Invitation—revokes the link and removes the account.

Invite a whole crew with one link

Open Settings > Locations, select the location, then Copy User Invite Link in the upper-right corner. You get one link, a written message to paste into a group text, and the date the link stops working. Anyone who signs up with it joins that location as a Team Member.

What the new hire does

They open the link, set a password of at least 8 characters, accept the Terms of Use and Privacy Policy, add a profile picture, and choose a 4-digit PIN. That PIN also puts their name in the picker on a shared tablet running Location Login.

Common questions

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