Task Aging is one switch on each task list, and it decides what happens to work nobody finished by the end of the day. With it on, the task carries over and keeps aging until someone completes it. With it off, the task is marked Missed and tomorrow starts clean.
Task Aging enabled is paying the electric bill—it's overdue until it's paid.
| Aspect | Enabled | Disabled |
|---|
| At end of day | The task carries over to tomorrow | The task is marked Missed |
| What it's called | Past Due | Missed |
| Where your team sees it | In the Past Due section, on top | In the Missed section, collapsed |
| It stops showing when | Someone completes it | The day ends |
| Car wash example | Replace the worn wrap cloth—still needed tomorrow | Wipe down the lobby at 2pm—that window is gone |
| Best for | Work that has to get done eventually | Work that only counts if it's done on time |
Where you set it
Task Aging sits on the task list, not on individual tasks, so every task in the list behaves the same way. You choose it when you create the list, and the badge above the list shows which way it's set.
On the Tasks page, the line under the list name spells it out. With aging on:
Aging Enabled - Tasks in this list age and carry over if not completed.
With aging off:
Aging Disabled - Tasks in this list do not age and will reset daily.
You can't change it later
Once a list is created, the Task Aging toggle is locked.
To switch a list to the other setting, duplicate it and choose the setting you want on the copy. Duplicating is on the list's menu in the Task Library.
Good to know- Completing an aging task also clears the other unfinished copies of that same task, from its due date through today, so your team isn't stuck closing out a week of backlog one by one.
- With aging off, a task can't be completed once its time window closes. It goes to Missed and stays there.
- On a task that repeats through the day, missing an earlier slot marks the later ones Missed as well, even if you catch the earlier one up afterwards.
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