How to assign or change user roles

Introduction

User roles define what actions team members can perform within WashUp. This guide walks you through assigning roles to users and updating existing role assignments so you can manage permissions effectively and securely.

‍

Step 1: Accessing User Management

1. Sign in to your WashUp account with Admin or Super Admin privileges.
2. Click on your profile located in the bottom-left corner of the sidebar.
3. Select Users and Roles from the settings menu.

‍

Step 2: Selecting a User to Edit

1. From the user list, locate the user whose role you want to change.
2. Click the user’s name to open their User Details screen.

‍

Step 3: Changing the User’s Role

1. In the user’s profile, locate the Role dropdown menu.
2. Click the dropdown and select the new role you want to assign.

Roles include:

• Super Admin – Full system access across all locations and settings
• Admin – Broad access for managing users and locations
• Team Member – Location-specific access for daily operations

‍

Step 4: Saving the Role Change

1. Review the selected role.
2. Click Confirm Change to apply the update.

The user’s permissions will update immediately.

‍

Important Notes & Tips- Role changes take effect immediately, though the user may need to refresh their browser
- Only users with Super Admin or Admin roles can change other users’ roles
- Follow the principle of least privilege—grant only the access required for the job
- Communicate role changes to users so they understand their updated permissions

‍