Getting started for Super Admins and Admins

Setup order matters here. Inspections, Services, and Tasks all read from My Wash, so the equipment list comes first and everything else stands on top of it. We've broken it into six steps:

1. Check your locations
2. Map your wash in My Wash
3. Build your first inspection
4. Set your opening and closing checklists
5. Invite your team
6. Decide who hears about what

Step 1: Check your locations

Everything in WashUp hangs off a location: bays, equipment, task lists, notifications, and who can see what. Open Settings > Locations and check each site's name, address, and Timezone before anyone else starts working. Every due date and time window in the app resolves through the location's time zone, so a wrong one throws off a whole day's schedule.

Modules are switched on per location rather than per company, so one site can have Inspections while another doesn't. If a module opens a page inviting you to contact sales, it isn't switched on for the location you're in.

• How to edit location details
• I can't see a module in the menu

Step 2: Map your wash in My Wash

My Wash is the floor plan the rest of the app reads. Create the bays and areas your team already names out loud—Tunnel 1, the equipment room, the vacuum lot—then list what's in each one: the top brush, the wrap set, the dryers, the reclaim tank, the pay stations.

• Intro to My Wash
• Create wash bays and areas
• Use the setup wizard in My Wash
• Import equipment from a CSV file

Step 3: Build your first inspection

One inspection beats five. Pick the walkthrough your team should do every morning, build it against the bay you just mapped, and run it yourself before you hand it over. Anything rated Red (Critical) or Yellow (Needs Attention) becomes an Attention Item; Green (Passed) closes the loop.

• Intro to Inspections
• Build an inspection
• Run an inspection

Step 4: Set your opening and closing checklists

A skipped closing checklist shows up as a dirty bay at open. A routine task list is the recurring work—taking out the trash every Tuesday night. A situational list is what you reach for after a snowstorm.

Decide Task Aging before you save the list. It can't be changed afterwards.

• Create a routine task list
• Routine vs situational task lists
• Task Aging enabled vs disabled

Step 5: Invite your team

Now there's something for them to work on, add them. Each person gets a role and the locations they work at, and the invitation lasts 30 days. For a whole crew at one site, the location's Copy User Invite Link is faster than adding people one at a time.

• Invite and onboard a new employee
• Types of roles in WashUp
• Someone can't sign in

Step 6: Decide who hears about what

Every notification arrives switched on, for email and push, at every location you're assigned to. Multi-site owners feel that fast. Spend ten minutes turning off the ones you don't need, per location.

• Manage email and push notifications

What's next?

• Put the recurring maintenance on a schedule—Services tracks what's due on each pump and dryer, so a breakdown isn't the first you hear of it.
• Send your crew the day-one guide—Your first shift in WashUp covers signing in, tasks, and reporting a problem.
• Work out which tool fits which job—Inspections, Services, and Tasks: Which should I use?