Set up WashUp from your onboarding link

Your onboarding link is made for your company. It already knows your plan and how many locations you have, so all you do is fill in the gaps. It only takes a few minutes, and you can close the page and come back with the same link. We've broken it into four steps:

1. Start your free trial
2. Add your locations
3. Book your onboarding call
4. Create your account

What you'll need

• Your onboarding link from WashUp. It's good for 30 days.
• A card or US bank account for the free trial.
• To be logged out of WashUp. The link sets up a brand-new account, so it won't open while you're logged in.

Step 1: Start your free trial

To start your trial:

1. Open your onboarding link and select Start my free trial.
2. Check Plan Details: your number of locations, your free trial, and the features included.
3. Enter your contact details. This can be your billing or accounting email—you choose the email you log in with in Step 4.
4. Choose Card or US bank account and enter the details.
5. Agree to the terms, then select Start trial.

You won't be charged today. Payments are handled by Stripe, so WashUp never sees your card details.

Step 2: Add your locations

To add each location:

1. Enter a Location name. It's what your team will call the site inside WashUp.
2. Start typing the Street address, then pick it from the list. City, State, Zip code, Country, and Timezone fill in for you.
3. Check every field, especially Timezone. Due dates and reminders at that location run on it.
4. Select Save and continue.

Step 3: Book your onboarding call

Pick a day, then a time, and confirm. The call is an hour with our team: we walk your people through WashUp, set up your bays and services, and answer your questions. The video link comes in your confirmation email.

Once you see You're booked, select Create your account.

Can't find a time? Select Skip for now, book my call later and we'll email you to get it on the calendar. The call still needs to happen before your team is up and running.

Step 4: Create your account

This is the owner account for your company.

To create it:

1. Enter your First name and Last name.
2. Enter the Email address you'll log in with, then type it again under Confirm email address.
3. Enter your Phone number and select Continue to account setup.
4. Create a password, add a profile picture if you'd like, and choose a 4-digit PIN.
5. Select Sign in on the All Set screen.

You're the Account Owner and a Super Admin, with access to every location you added.

If the link doesn't open

• This link has expired means it's more than 30 days old. Email contact@washup.solutions for a new one. Nothing you've already filled in is lost.
• We couldn't find that link usually means part of it was cut off. Open it straight from your email, or ask us for a fresh one.
• You're already signed in means you're logged in to WashUp. Log out, then open the link again.

Common questions

What's next?

• Getting started for Super Admins and Admins—the order to set everything up in.
• Invite and onboard a new employee—bring your team in.
• Download the WashUp app—take WashUp out to the bays.

Related articles