Can’t find what you need or looking for extra help? Contact us to connect with a dedicated WashUp and car wash expert.
Contact UsSign in with your email and password, or with your PIN on a shared tablet at the wash.
There are two ways in. Your own account, or a shared device the whole crew signs into with a PIN.
To sign in:
You land on the Dashboard for whichever location you were last using.
Select Forgot Password? on the sign-in page and enter your email. WashUp sends a reset link that works for 72 hours. See Reset your password.
Washes that keep one device in the bay use SIGN IN AS LOCATION instead. The tablet signs in once with the location's own password, then each person picks their name and enters their 4-digit PIN.
That way the work is still credited to whoever did it, without anybody typing an email address with wet hands. See Location Login on a shared tablet.
No. An Admin or Super Admin at your company invites you, and you set your own password from that invitation.
Your company's account is paused. Everyone sees the same screen. See Why is my company deactivated?
No. WashUp runs in any browser. The app adds push notifications and a home-screen icon.