I can't see a module in the menu

Modules are switched on per location, not per company. It's normal to have Inspections at one site and not at another.

If you may be at the wrong location

My Wash, Inspections, Service, Tasks and Incidents stay in the side menu whether or not they're switched on for the location you're in. Nothing looks different until you select one.

Switch locations with the picker at the top of the page.

If the page turns into a description of the module

That page is how WashUp tells you the module isn't part of this location's plan. It carries a Contact Sales to Add button, which is how you ask for it. See Add a feature to your plan.

If Schedule looks different, or Chat isn't there

With the Scheduler switched off, Schedule in the side menu is a single link to the Scheduler's description page instead of the usual scheduling menu.

Chat is different again: it never sits in the side menu at all. It's the speech-bubble icon in the header, and selecting it at a location without Chat opens that module's page the same way. See I can't see Chat.

If you're a Team Member

Insights isn't shown to Team Members. Ask an Admin or Super Admin to pull the numbers, or to change your role.

If you're a Service Partner in a customer account

Incidents, Chat and Schedule are never shown to a Service Partner, even at a customer who has them switched on. They're the customer's own records.

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