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Scheduler

Intro to My Schedule

My Schedule is your own shifts, and the place you ask for time off or set the hours you're never free. Everyone gets it, whatever their role.

September 29, 2026

Your own shifts, on their own page. It's the part of the Scheduler everyone has, whatever their role.

What you'll need

  • Available on the Bundle plan, or on a Custom plan that includes the Employee Scheduler.
  • You need to be assigned to the location, and the week has to be published before your shifts appear.

What is My Schedule?

Every other Scheduler page is about the whole team. This one is about you: the shifts you're on, and the two ways you tell your manager when you can't work.

It's the printed roster taped by the time clock, except it's only your line of it, and you can answer back.

What you can do with My Schedule

  • See the shifts you're scheduled for, and what time they start and end.
  • Ask for specific dates off under Request Time Off.
  • Set the hours you're never free under My Availability.
  • Watch a request move from pending to approved or denied, with the reason if it's denied.

How My Schedule works

Your manager publishes the week → Your shifts appear → You request time off → They approve or deny

An unpublished week shows you nothing. That's deliberate: a manager can build next week, move it around all afternoon, and you only see it once they've decided.

Where to find it

Open Schedule in the side menu. View My Schedule is your own shifts, and Time-Off & Availability is where you file and track requests.

Admins and Super Admins have the same two items, below the ones for building the schedule and working the queue.

Get started

  1. Request time off and set availability
  2. Request statuses explained
  3. My team can't see the schedule

Common questions

Why is my schedule empty?

The week probably isn't published yet. Shifts stay hidden from the team until a manager publishes, so check with whoever builds your roster.

Can I see the whole team's shifts?

Yes. View Schedule shows the published week for the location, not just your line of it.

Can I cancel a request I've already sent?

Yes, while it's still pending. Once it's approved or denied, ask your manager to change the decision.

Related articles

Intro to the Employee SchedulerIntro to RequestsRequest time off and set availability

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