Somebody sent the pump's serial number last month, and now you need it. Search looks through every message in every chat you're in, so you don't have to scroll back through weeks of the location chat to find it.
What you'll need
- Available on the Bundle plan, or on a Custom plan that includes Chat.
- Anyone can search. You only ever see messages from chats you're a member of.
Find a message
To search:
- Select the speech-bubble icon in the header.
- Select Search chats... at the top of the left panel.
- Type a word or two from the message, such as foam noz.
- Select a result.
The chat opens at that message and highlights it for a moment. Each result shows which chat it's in, who wrote it, and when, newest first. Your own messages say You.
If there are more, select Show more messages at the bottom of the results.
How matching works
Each word you type has to start a word in the message. "foam noz" finds "New foam nozzle is in", but a piece from the middle of a word, like "ozz", won't. Chat names that match show up in the sections above the results, so the same box finds a conversation by name too.
Good to know- Search covers location chats, the Company Chat, group chats, and direct messages. It doesn't cover the side chat inside a call.
- No match shows No messages match with what you typed. Try a shorter word or a different one.
- Search needs a connection. If it can't reach the chat service, it says so instead of showing an empty list.
Common questions
Can I search a chat I left?
No. Search only covers the chats you're in right now.
Can an Admin search everyone's messages?
No. Admins search the same way everyone does, through the chats they're a member of.
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