Some things are faster said than typed. Every conversation in Chat can become a call, and anyone in that conversation can join it.
What you'll need
- Available on the Bundle plan, or on a Custom plan that includes Chat.
- Anyone in the conversation can start or join a call.
- A microphone for audio, and a camera as well for video.
Start a call
To call from a chat:
- Select the speech-bubble icon in the header.
- Open the conversation you want to call.
- Select Start call at the top of the conversation.
- Choose Start Audio Call or Start Video Call.
The call opens for you and the rest of the conversation can join it.
Join a call already running
A conversation with a live call shows Ongoing Call at the top. Select Rejoin ongoing call to join it, or to come back after you dropped out.
While you're on a call
Toggle your Audio and Video at any time. Toggle call chat opens the conversation's messages beside the call, so someone can paste a serial number without saying it twice. Add reaction sends a quick reaction to everyone on the call.
Leave call takes you out. The call stays up for everyone else until the last person leaves.
Good to know- A call belongs to a conversation, so who can join it is whoever is in that chat. Starting a call in a location chat invites everyone at that site.
- Leaving a call doesn't leave the chat. You stay in the conversation and keep getting its messages.
- Nobody is rung. A call appears at the top of the conversation and people join when they see it, so say something in the chat if you need someone now.
Common questions
Is a call recorded?
No. Nothing in WashUp saves a recording or a transcript.
Who can do this?
Anyone in the conversation can start or join a call.
Will my team get notified?
No. Nobody is rung. The call appears at the top of the conversation, so send a message too if you need someone now.
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Send messages, photos, and filesIntro to Chat
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