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Security

Reset your PIN

Your 4-digit PIN is how you sign in on a shared tablet. Set one, change it, or reset it if you've forgotten it.

The PIN is the short code you enter on the bay tablet. Without one you don't appear in the tablet's user list at all, so setting it is the step that puts your name on the shared device.

What you'll need

  • Anyone can set or change their own PIN.
  • Your current password, if you've forgotten the PIN you have.

Set or change your PIN

To set a PIN:

  1. Select your name in the lower-left corner, then Settings.

    If you don't see it, open the side menu first.

  2. Select Security.
  3. In the PIN card, enter your Current PIN if you already have one.
  4. Enter the four digits under New PIN, then again under Confirm new PIN.
  5. Select Update PIN, or Create PIN if this is your first one.

The requirements are listed as you type and all three have to pass: exactly 4 digits, numbers only, and different from your current PIN.

If you've forgotten your PIN

Select Forgot PIN? at the top of the PIN card. On Reset your PIN, enter your Current Password, then a New PIN and Confirm New PIN, and select Reset PIN.

Your password is what proves it's you, so there's no email step and no waiting.

Good to know
  • Without a PIN you don't appear under Select User on a shared tablet, however many locations you're assigned to.
  • The PIN is yours across the company. It isn't set per location.
  • A PIN is not a password. You still sign in with your email and password on your own device.

Common questions

Can an Admin see or reset my PIN?

No. Only you can set it, and your password is what's needed to reset it.

Can I change it later?

Yes, as often as you like. You'll need the current PIN, or your password if you've forgotten it.

Is it the same as the location's tablet password?

No. The location has its own shared password for signing the device in. Your PIN identifies you once it's signed in.

Related articles

Location Login on a shared tabletReset your passwordIntro to Settings

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Last updated:
September 28, 2026
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