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Unassigned Open Incidents

Unassigned Open Incidents

How many open incidents have no one assigned to them.

August 3, 2026
ID
1388
Feature
Incidents
Viz Type
Number
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
How to read it

A single number for whatever your filters are currently set to. Change the filters and this figure updates to match.

‍

It answers one question at a glance — no chart to read, just the current count.

What this card shows
  • What is my unassigned open incidents right now?
  • Is that higher or lower than I'd expect for this point in the day or month?
  • Is anything slipping that I should act on today?
Columns
  • Unassigned Open Incidents — open incidents with no one assigned.
Questions this answers
  • What is my unassigned open incidents right now?
  • Is that higher or lower than I'd expect for this point in the day or month?
  • Is anything slipping that I should act on today?
Why your numbers might differ
  • Open incidents may be excluded. Where this card measures outcomes, only incidents that reached Resolved or Denied are counted — anything still Under Review or In Progress is left out.
Frequently ask questions
How does an incident become assigned?

An incident is assigned when someone on your team is set as its owner. Until then it counts as unassigned, no matter how far along it is.

What counts as assigned?

An open incident is assigned once a team member is set as its owner. This counts the open ones that have someone on them.

How current is this figure?

It reflects the moment you loaded the page, filtered to your current selection. Refresh to pull the latest.

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