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Service Priority Breakdown

Service Priority Breakdown

How your open services break down across Urgent, High, Normal, Low, and services with no priority set.

August 3, 2026
ID
1554
Feature
Services
Viz Type
Pie
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
How to read it

Each slice is one priority. The size of a slice is its share of the whole, and all the slices together always add up to 100%.

‍

Hover a slice to see the exact count behind it. Pie is best for seeing proportions at a glance — use the matching table if you need the precise numbers.

What this card shows
  • How does my service volume split across priority?
  • Is any one slice larger than it should be?
  • Where is the balance off?
Columns
  • Priority — the priority level.
  • Count — the number of items in that group.
Questions this answers
  • How does my service volume split across priority?
  • Is any one slice larger than it should be?
  • Where is the balance off?
Why your numbers might differ
  • Completion is measured against the due date. A service done after its due date still counts as completed, but not as on-time.
Frequently ask questions
Where does a service's priority come from?

Priority is set on the service itself — Urgent, High, Normal, or Low. Services with no priority chosen are grouped separately so you can spot them.

Can I get the exact counts, not just the slices?

Yes — hover any slice to see the exact number of services it represents. The slices show proportion at a glance; hover when you need the figure.

Why might my figure differ from a teammate's?

Filters travel with whoever's viewing. If you and a teammate have different locations or date ranges selected, each of you sees the figure for your own selection.

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