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Open Incidents Detail

Open Incidents Detail

Every open incident, with its location, customer, vehicle, area, status, assignee, and how many days it has been open.

August 3, 2026
ID
1408
Feature
Incidents
Viz Type
Table
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
How to read it

One row per location. Click any column heading to sort by it — useful for finding the highest or lowest values fast.

‍

The columns break the detail down so you can scan for what needs attention.

What this card shows
  • Which of my locations leads on this, and which lags?
  • Is the gap between locations widening or holding steady?
  • Where should I focus first?
Columns
  • Location — the name of each of your locations.
  • Customer — the customer's name.
  • Vehicle — the vehicle involved.
  • Plate — the vehicle's licence plate.
  • Area — the area of the vehicle or site involved.
  • Incident Date — the date the incident occurred.
  • Status — the current status.
  • Assignee — the team member the item is assigned to.
  • Days Open — how many days it has been open.
Questions this answers
  • Which of my locations leads on this, and which lags?
  • Is the gap between locations widening or holding steady?
  • Where should I focus first?
Why your numbers might differ
  • Open incidents may be excluded. Where this card measures outcomes, only incidents that reached Resolved or Denied are counted — anything still Under Review or In Progress is left out.
Frequently ask questions
What's listed in this table?

Every currently-open incident, with its location, customer, vehicle, area, status, who it's assigned to, and how many days it's been open.

Can I sort this table?

Yes — click any column heading to sort by it, and click again to reverse. It's the fastest way to bring the highest or lowest values to the top.

Why might my figure differ from a teammate's?

Filters travel with whoever's viewing. If you and a teammate have different locations or date ranges selected, each of you sees the figure for your own selection.

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