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Avg Time to Assignment

Avg Time to Assignment

Average time in hours from when an equipment issue is reported to when it is first assigned to a team member. Only includes issues that were eventually assigned.

August 3, 2026
ID
1062
Feature
Inspections
Viz Type
Number
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
Date — sets the reporting window, based on when each inspection ran.
How to read it

A single number for whatever your filters are currently set to. Change the filters and this figure updates to match.

‍

It answers one question at a glance — no chart to read, just the current count.

What this card shows
  • What is my avg time to assignment right now?
  • Is that higher or lower than I'd expect for this point in the day or month?
  • Has it changed since I last looked?
Columns
  • Avg Time to First Assignment — the average time from creation to first assignment.
Questions this answers
  • What is my avg time to assignment right now?
  • Is that higher or lower than I'd expect for this point in the day or month?
  • Has it changed since I last looked?
Why your numbers might differ
  • Your filters shape everything here. Narrowing the location or date range changes which records are counted, so two people with different filters set will see different figures.
  • Small numbers swing hard. When a figure is based on only a handful of records, one more or less moves it a lot.
Frequently ask questions
When does an equipment issue become assigned?

An open Yellow or Red issue is assigned once a team member is set as its owner. Until then it counts as unassigned, however long it's been open.

How current is this figure?

It reflects the moment you loaded the page, filtered to your current selection. Refresh to pull the latest.

Why might my figure differ from a teammate's?

Filters travel with whoever's viewing. If you and a teammate have different locations or date ranges selected, each of you sees the figure for your own selection.

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