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Incidents by Location

Incidents by Location

For each location: incidents reported, currently open, resolved, denied, and the median days to resolution.

August 3, 2026
ID
1406
Feature
Incidents
Viz Type
Table
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
Date — sets the reporting window, based on when each incident was reported.
How to read it

One row per location. Click any column heading to sort by it — useful for finding the highest or lowest values fast.

‍

The columns break the detail down so you can scan for what needs attention.

What this card shows
  • Which of my locations leads on this, and which lags?
  • Is the gap between locations widening or holding steady?
  • Where should I focus first?
Columns
  • Location — the name of each of your locations.
  • Reported — how many were reported.
  • Open — how many are currently open.
  • Resolved — how many were resolved.
  • Denied — how many were denied.
  • Median Days to Resolution — the middle value of days from report to close.
  • Average Days to Resolution — the average days from report to close.
Questions this answers
  • Which of my locations leads on this, and which lags?
  • Is the gap between locations widening or holding steady?
  • Where should I focus first?
Why your numbers might differ
  • Open incidents may be excluded. Where this card measures outcomes, only incidents that reached Resolved or Denied are counted — anything still Under Review or In Progress is left out.
Frequently ask questions
What's the median days to resolution?

It's the middle value of how long closed incidents took, from report to close. The median resists being skewed by one unusually slow case the way an average would.

Can I sort this table?

Yes — click any column heading to sort by it, and click again to reverse. It's the fastest way to bring the highest or lowest values to the top.

Why might my figure differ from a teammate's?

Filters travel with whoever's viewing. If you and a teammate have different locations or date ranges selected, each of you sees the figure for your own selection.

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