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Engagement Breakdown

Engagement Breakdown

How your users break down by how recently they were last active on WashUp.

August 3, 2026
ID
1490
Feature
Users
Viz Type
Bar
Filters
Company
/
Location
/
User
/
Date
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
How to read it

Each bar is one group, and its height is the number of items that fall into that group. Read the chart left to right to see how your total splits up.

‍

Hover any bar to see its exact count.

What this card shows
  • How are my users distributed across these groups?
  • Which group holds the most, and which the fewest?
  • Is the shape healthy, or is too much sitting in one bucket?
Columns
  • Active today — how many users were active today.
  • Active in the last 7 days — users whose last activity was within the last 7 days.
  • Active in the last 30 days — users whose last activity was within the last 30 days.
  • Inactive 30–90 days — users whose last activity was 30 to 90 days ago.
  • Inactive 90+ days — users whose last activity was more than 90 days ago.
  • Never logged in — users who have never logged in.
Questions this answers
  • How are my users distributed across these groups?
  • Which group holds the most, and which the fewest?
  • Is the shape healthy, or is too much sitting in one bucket?
Why your numbers might differ
  • Activity is based on last login. A team member counts as active if their most recent login falls inside the window, whether or not they did anything else.
Frequently ask questions
How is 'active' decided?

A team member counts as active based on their most recent login. If that login falls inside the window, they're active — whether or not they did anything else while there.

Can I see the exact value on each bar?

Yes — hover any bar and its exact figure appears. The chart is for comparing at a glance; hover for the precise number.

Why might my figure differ from a teammate's?

Filters travel with whoever's viewing. If you and a teammate have different locations or date ranges selected, each of you sees the figure for your own selection.

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