Help Center
.png){kind=small}
Need more help?
Can’t find what you need or looking for extra help? Contact us to connect with a dedicated WashUp and car wash expert.
Contact UsClosed This Month
How many incidents were closed (resolved or denied) each month. Shows this month versus last.
August 3, 2026
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
How to read it
The large number is the value for the current period. Beneath it, the arrow and percentage show how that compares to the period before — up or down, and by how much.
The comparison is what matters here: a big number that's falling and a small number that's climbing tell very different stories.
What this card shows
- Is my closed this month trending up or down versus last month?
- Is the change big enough to act on, or just normal month-to-month movement?
- Which direction has it been heading over the last few months?
Columns
- Month — the calendar month, shown in each location's own time zone.
- Incidents Closed — how many incidents were closed that month.
Questions this answers
- Is my closed this month trending up or down versus last month?
- Is the change big enough to act on, or just normal month-to-month movement?
- Which direction has it been heading over the last few months?
Why your numbers might differ
- Dates use each location's own time zone. A late-night action is counted on the local calendar day, not in UTC, so periods line up with how your team actually experienced them.
- Open incidents may be excluded. Where this card measures outcomes, only incidents that reached Resolved or Denied are counted — anything still Under Review or In Progress is left out.
Frequently ask questions
What does closed mean here?
What is the small number underneath comparing?
Which time zone are the dates in?