Help Center
.png){kind=small}
Need more help?
Can’t find what you need or looking for extra help? Contact us to connect with a dedicated WashUp and car wash expert.
Contact UsAverage Time in "In Progress"
The average number of days an incident sits in In Progress before its status is changed.
August 3, 2026
Company — applied automatically. You only ever see your own company's data.
Location — narrows what you see to the locations you select.
Date — sets the reporting window, based on when each incident was reported.
How to read it
A single number for whatever your filters are currently set to. Change the filters and this figure updates to match.
It answers one question at a glance — no chart to read, just the current count.
What this card shows
- What is my average time in "in progress" right now?
- Is that higher or lower than I'd expect for this point in the day or month?
- Has it changed since I last looked?
Columns
- Average Time in In Progress — the average days an incident sits in In Progress before its status changes.
Questions this answers
- What is my average time in "in progress" right now?
- Is that higher or lower than I'd expect for this point in the day or month?
- Has it changed since I last looked?
Why your numbers might differ
- Open incidents may be excluded. Where this card measures outcomes, only incidents that reached Resolved or Denied are counted — anything still Under Review or In Progress is left out.
Frequently ask questions
What counts as time in In Progress?
How current is this figure?
Why might my figure differ from a teammate's?