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Reset your password

Reset your password

If you've forgotten your WashUp password or need to reset it for security reasons, this guide will walk you through the password reset process. You'll learn how to request a password reset and create a new secure password for your account.

Last Updated:
July 8, 2025

Step 1: Accessing Password Reset

  1. Navigate to the WashUp login page
  2. Click “Forgot Password?” below the login form

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Step 2: Requesting Password Reset

  1. Enter your email address in the "Email" field
  2. Click "Send Reset Link" to receive password reset instructions

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Step 3: Checking Your Email

  1. Check your email inbox for a message from WashUp
  2. Look for an email with the subject line containing "Password Reset"
  3. If you don't see the email, check your spam or junk folder

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Step 4: Resetting Your Password

  1. Click the reset link in the email (this link expires after 24 hours)
  2. You'll be redirected to a password reset page
  3. Enter your new password in the "New Password" field
  4. Confirm your new password in the "Confirm Password" field
  5. Click "Reset Password" to save your new password

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Step 5: Signing In with New Password

  1. Return to the WashUp login page
  2. Sign in using your email and new password

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Important Notes & Tips
- Password reset links expire after 24 hours for security
- Create a strong password with at least 8 characters
- Don't reuse passwords from other accounts
- If you don't receive the reset email within 10 minutes, check your spam folder or try again
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